Returns & Exchanges

At Condor, we stand by the quality of our cutting-edge electronics and offer a 30-day return policy to ensure your complete satisfaction. If your device isn't performing as expected, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Log in to your Condor account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Place the electronic device in its original manufacturer packaging, including all cables, manuals, and accessories, to ensure the item is protected during transit.

• 3.
  Ship the Device

  Affix the prepaid shipping label provided in your confirmation email to the outside of the box and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the device condition and clear any personal data, your refund or exchange will be processed within 5-7 business days.